Choosing A Broadband Internet Service Provider For Your Business? 5 Things To Consider

shop, retail, business, broadband, ISP, wifi, chip n pin, contactless, shoppingAny business today needs fast reliable internet in order to operate. Retail business needs a website which can take orders, do social media marketing, run card machines while businesses which provide hospitality need all that and free Wi-Fi for all their customers too.

During the lockdowns a lot of businesses survived, some even flourished, by shifting their business models from high street sales to online ordering plus delivery. First and foremost among them are take-aways and supermarket deliveries, but lets not forget the people who weren’t able to keep doing their regular jobs so made side-hussles and hobbies their new careers.

In order to be able to do so, and to keep in touch with colleagues, friends and family, reliable, fast, unlimited broadband was key. The need to be able to advertise and market products on Etsy, Facebook, Instagram, etc. and to Zoom, hold Teams meetings and call internationally for free.

As we move forward, putting lockdowns behind us, how can established businesses adapt to the ‘new normal’ and how can small businesses, start-ups and individuals turning hobbies into money making schemes ensure they find the best broadband service providers? Read more

WiFi Security For Small Businesses

internet, broadband, data, computer, wifiIf you’re running a small hospitality business, a cafe, bar, bistro, hotel or guesthouse, even a salon or spa, many of your customers will be expecting you to supply free WiFi.

If you have contactless card machines then you probably need to use WiFi to make them work, and it’s no additional cost to open up the network and let your customers use it since it’s accepted, and expected by many that this service will be available to them. The problem is that in making your WiFi available to everyone, everyone, including you, is vulnerable to hacking.

It’s nice to think that ‘hacking’ is something that happens far away to other people, that it’s only worth hacker’s time to attack huge corporations and steal billions of pounds at a time. The reality is that with the availability of code on the Dark Web and the massive proliferation of laptops, internet enabled phones, and smart devices, it’s easy and cheap for anyone with a will to to find a way to hack into your business’s WiFi and use it to harm you or your customers.

Fortunately, there is a lot you can do to protect yourself, your reputation, and your customers from attacks which don’t take a great deal of tech savvy or programming skill. Read more

How Cleaning Up Your Google Assistant or Alexa Device Will Improve Performance

google assistant, smart home assistant, smart home automationGoogle Assistants, smart speakers, Alexa devices and all kinds of IOT Smart stuff are a way of life for many of us. While once they were a gadget which it was just kind of cool to have around the house, their usefulness and practicality has made them a firm favourite with anyone who used them regularly. However, over time you might find that your home network is slowing down. And here’s why.

Of course it’s down to age, but this isn’t a blog bemoaning built in obsolescence. The fact is that if you’ve been living with a smart home network for any length of time you’re going to have added smart devices which you no longer use, they may have not been as useful as you expected, you may have bought it on a whim, connected it and forgotten all about it, or, the device may have been lost, got broken, or thrown out. Read more

Why Is Turning On Smart Lights So Frustrating?

phone, smart phone, unlock smart phone screenAccessing your Smart Home environmental controls via your phone is handy. It’s the easiest way to control your lighting, heating, air conditioning, even answering the door. So why is it so difficult to take master these controls without having to unlock your phone?

It’s not the worst of all First World Problems, but it does create a frustrating delay when what we all want is immediacy and the instant satisfaction that we get from flipping a switch.

Smart Home integration is supposed to be quick and convenient, but if you have to unlock your phone every time you want to dim the lights, it’s a bit of a faff. Other functions don’t require your phone to be unlocked. Want to snap a fast photo? You can do that without unlocking. Need to pay at a shop counter? No need to unlock there either when you’re using ApplePay (providing it’s less than a set amount). But when you want to adjust the lights, or put the heating on you have to fumble around unlocking the phone, going to the app and sliding the toggle. Read more

New £10m Fines To Ensure Smart Home Devices Are Secure

secure Smartwatch Photo courtesy of Smartpixel.netThe British government are showing how seriously they are taking smart home security by introducing laws to protect consumers from poor smart products.

With many generic manufacturers using apps which are vulnerable to hacking or scanning and Black Friday deals which see some less scrupulous retailers attempt to sell off old tech which has a very limited period of ongoing software support, (as well as offering “deals” on goods which have been the same price for weeks prior to the sales) the government is putting responsibility for basic security protocols onto shops and makers by ensuring that insecure devices are not put up for sale.

Manufacturers, importers and retailers will face fines of up to £10m if they fail to comply with the requirements. While that seems like a huge fine for what is to many simply a software issue, it demonstrates how seriously security for consumers is being taken. It also reflects the size of the market in smart home devices, as only a fine this size can act as a deterrent for businesses who continue to make or sell substandard home automation. Read more

Your Smart Home Checklist For Leaving Your Home Alone

Hikvision security camera mounted on a brick wall next to a drainage pipe.Many of us were stuck at home last year, unable to do the usual rounds of Christmas visits to parents, grandparents, aunts and uncles. This year it looks like we’ll be able to make those trips again, but who’s going to look after the house while we’re away?

The appeal of Smart Home technology to most people is the convenience it offers to people as they potter around the house. Mundane tasks can be done by voice command or set on a schedule which can be set via an app on a phone. Thing is, those tasks can be just as easily taken care of if you’re away from home too.

The first thing people think about when leaving the house for a few days is whether they should leave the lights on or the curtains closed. Putting a table lamp on a timer isn’t fooling anyone any more! Instead you can use your home automation technology to turn lights on and off throughout the house, turn on a radio or TV and turn it off again as part of a routine that makes it look to anyone outside the house like the family are going to bed. It’s far from the perfect security solution, but if it keeps burglars guessing while you’re away for a few days, it could make a real difference.

Give The Impression Someone’s Home

Other signs of human activity which keep intruders on their toes is automated blinds and curtains. Anything that makes it look as if there is someone at home will help them move along, and curtains which are either shut all day or open all night are a sign that nobody’s home. Read more

Buying Tech Presents Early During The Black Friday Sales

wireless, smart home, home automation, smart speaker,We, like you hate the encroachment of Christmas into months where it doesn’t belong. Yule is at the far end of December, and if it’s to remain special, that’s where it should stay. Mince pies becoming part of Halloween fare indeed! BUT… But with the supply chain problems that many retailers are currently experiencing, for whatever reason, it may be worth getting a few of the presents which are going to be most in demand early, rather than trusting Santa to deliver a little Christmas magic nearer the time.

So how do you decide which presents it’s worth buying now, and which to leave until Christmas Eve when you can rush around the High Street in a blind panic? (You know who you are!)

On the one hand shopping for kids is pretty easy. They like toys and sweets. They don’t like clothes, books, or educational games. To find out what your, or any child wants for that matter, just watch an hour of kids’ TV with them. You’ll be subject to so many ads and characters from favourite TV shows that you’ll find that you want them as badly as the young ‘uns do!

But buying for a discerning teen or young adult is a trickier proposition. I bet secretly they’d love some Octonauts or Alphablocks merch, but not from you, that just wouldn’t be cool! Instead they’re going to want something beautiful, or practical tech. Both if you can find it. Read more

World’s Great and Good Victims of Cyber Security Data Heist

Information is rapidly becoming one of the most valuable assets we have. Businesses, governments and criminals all seem to be keen to get their hands on our data, either to find out what we think, influence what we think or not really caring what we think, so long as they can use the information they have about us to fleece us out of our savings.

The more we find out about Facebook the more it makes us wonder how safe we are online. When an innocuous site which is meant to let us keep in touch with our friends and family is accused of being instrumental in spreading hate speech, fake news and propaganda, and are giving as much as 5 times more value to Angry reactions than Likes, Loves or Care reactions, meaning that other users and group members are much more likely to see posts that cause fury than they are to see those that are touching or simply agreed with.

But this isn’t a blog about the ongoing tribulations that Facebook, aka Meta is currently experiencing. Rather this is a blog about data being taken and used as a hostage to blackmail retailers who depend on discretion to attract their customers. Read more

Smart Doorbell Owner Receives Fine For Neglecting GDPR

ring, ring smart doorbell, smart doorbell, access controlMost of us either get on with, or are completely oblivious to our neighbours. When we get home after a hard day’s work we’re not really interested in hearing from the people next-door’s kids or from the student flat across the street at half past two on a Sunday morning.

 

Most of us like a quiet life where we live in mutual, amicable ignorance of our neighbours. We say ‘hi!’ or nod in recognition and go on about our day. So keen on avoiding any kind of friction are we that we make accommodations for our neighbours, because letting things slide is SO much easier than the awkwardness and potential for embarrassment that confronting them over their inconsiderate behaviour presents.

However, this week a county court had to decide in the case of a neighbour who’s Smart doorbells overlooked a neighbour’s property. And because he wasn’t neighbourly, he now faces a maximum fine of up to £100,000.

He probably won’t have to pay that much, but there are other things he should have done before it ever got to the county court. (The fact that it was a county court means that no legal precedent has been set, so if you own a Smart doorbell you won’t need to be hiring a solicitor just yet!)

The case revolved around an audio-visual technician in Oxfordshire who installed Smart doorbells and some dummies as he wanted to deter thieves from returning to his property after it was broken into. He set one to watch from the front door, covering the street and the approach to his house. Others were pointed at a shared parking space, the drive leading to that car park and a portion of his neighbour’s property, including a window. The neighbour who brought the case brought it on the grounds of harassment, nuisance and breeching data protection legislation. And it was mostly on not fulfilling his obligations as the data controller that the defendant lost his case. Read more

Looking For a Luxury Lifestyle? Try Living In A Smart Home!

Touch sensitive digital heating control panel mounted on a light coloured wall.Smart Home Technology offers a level of convenience and control which most home-owners haven’t seen for over a hundred years, when it was common for the affluent to have housemaids and servants living in the house. Instead of having people hovering around waiting for your commands, now we have technology such as Smart Speakers, Home Hubs and a slew of other devices which can all be controlled from a central station or an app on your phone or computer.

But at what cost? All that convenience which is afforded by connectivity comes at a price. If privacy is a big deal to you then the thought of having devices which have been shown to use recordings of consumers without their permission always listening is anathema. If you shop regularly online, or pay bills over the phone, as many more of us are doing all the time, then the thought that your data or conversations could be stored and shared, revealing your financials and personal information would put you off of investing in any kind of Smart device. Read more