Briant Broadband Launch Their CityFibre Connection

Briant Broadband held a launch event on Tuesday 10th of May to celebrate their partnership with Cityfibre, one of the main Fast Fibre infrastructure companies tasked with rolling out full fibre connectivity throughout the UK.

If you were there and you signed up on the day you will be getting your £25.00 Worthing gift vouchers when we install your router. These vouchers are accepted in many independent retailers, cafes, and traders and they help to boost the local economy. If you weren’t lucky enough to get your hands on any of these vouchers, we’re sorry! But we do still have many other features and benefits which make joining Briant Broadband your best option.

Along with having among the most competitive prices for Full Fibre and wireless broadband internet we offer a friendly, expert local customer service which means we get things done quickly. In fact, if we don’t get you connected to the internet within 48 hours, we’ll give you a month’s service free. Read more

Why We Think ‘Local’ Is Briant Broadband’s Unique Selling Point

broadband supplier, ISP, worthing ISP, worthing broadband,Briant Broadband prides itself on being a local company which brings friendly, expert customer service to the broadband internet provider industry, but why is ‘local’ so important?

Many other Internet Service Providers (ISPs) will let you know that they’re local, but in reality they’re either re-selling the same products as the national ISPs or they consider ‘local’ to be anywhere in the south of England.

Briant Broadband is different because we are your only genuine local ISP. Our service area stretches as far as Hove to the east, East Preston to the west and a few miles inland from Worthing up into the South Downs, and because all our company directors and engineers live in Worthing we feel we have the right to say local!

What does having a local ISP mean to our customers?

When you signed on with your first broadband contract you probably had to wait several days to be connected. You might have received a router in the mail, or even had to wait for an engineer to come and connect you. Because all our engineers live in Worthing we’re able to install your router or wireless receiver in 2 days or quicker. If we can’t get you up and running within 48 hours we’ll give you a month’s internet for free, but we’re usually able to connect you even faster than that.

Local also means that you can pop into our offices and talk to us about what you need. We’re always happy to chat data! It gives you a chance to get to know us, and us to get to know what it is you need so we can advise you on the best package for your needs. And we don’t oversell. We don’t need to! With our flexible packages you can switch to a different plan any time you like, without admin fees or other hidden extras. In fact, if you’re going to be away from home for 30 days or more you can pause your package altogether so you’re not paying for something you’re not using. Read more

What do our customers get from being with Briant Broadband?

If you thought that all broadband suppliers were the same, and the only difference was the prices charged for different speeds, you couldn’t be more wrong! While price is a big factor, when you look at what you’re getting in terms of speed, most internet service providers are very similar. But what about the small print? Those fine details can make a big difference!

Many of the smaller companies currently competing in the market offer speeds and prices which are competitive, but they have catches. Some are selling you broadband which they can’t even deliver for a further three months. Others offer prices similar to those you can get with Briant Broadband, but that’s if you sign up to a contract which will be at least a year long, maybe two. And they have clauses that they can put their prices up while you’re with them. And if you want to keep the same price you may have to negotiate yourself down to a slower connection to keep the same price, or tie yourself into another long contract which, of course, will be subject to potential price increases further down the line.

Line rental is another cost which is often hidden in the small print as well. A phone line is at least £15.00 per month and it is necessary for broadband providers who are using ‘Fibre to the Cabinet’ solutions. Fibre to the Cabinet (FTTC) uses fibre rather than copper telephone wires for more than 99% of your data’s journey from the server, via a local exchange, to your computer. It’s only when it gets to the cabinet at the end of your street that the medium changes from glass to metal. The problem is that copper phone cables aren’t designed to take superfast or ultrafast broadband. Consequently your data hits a massive obstacle when it reaches the cabinet, slowing it down from a potential 900 Mbps to around 80 Mbps (Briant Broadband’s slowest speeds are 100 Mbps, with no line rental or hidden extras). Read more

Slow and Unstable: The Most Common Broadband Complaints

local broadband, fast broadband, Worthing broadbandNow that we’re using broadband to power all of our media consumption, from TV to social media, podcasts, even downloading books we can read when we’re not doing ‘screen time’ it’s more important than ever that we have high speed, reliable connectivity. It’s also why it’s so infuriating when we don’t get what we need.

And now that many of us live with robot helpers who carry out mundane functions around the house, such as Smart Home Security cameras and sensors, Smart Speakers, and Smart environmental controls the need for reliable data has never been greater. Smart devices may not use much, but to work properly data needs to be constantly available.

As many as half of all broadband customers have experienced at least some disruption to their broadband service over the last year, according to a survey conducted by Which?, the champion of consumer rights magazine.

Their survey took in 4,000 consumers and found that much lower than expected speeds, dropping out, complete internet outages and problems with routers were among the most perennial problems people were likely to have.

How fast is the internet where you are? Use Cityfibre’s broadband speed test to find out now.

Read more

Why Choose Briant Broadband Superfast Wireless?

superfast wireless, wireless broadband, worthing broadband, sussex broadband, worthing wirelessBriant Broadband is the only truly local Worthing based broadband internet service provider, offering superfast wireless or Full Fibre solutions to everyone in the wider Adur and Worthing area.

Briant Broadband are partnered with Cityfibre, who are currently installing and connecting homes in Worthing, but what if you’re not in one of the towns or villages at the top of their list for installation?

That’s where Briant Broadband’s Superfast Wireless comes in!

Homes and businesses which aren’t due to be connected to Full Fibre in the immediate future could easily and quickly be connected to Briant Broadband’s superfast wireless service instead. Many of the people who come within our coverage area have never been well served by the best known internet service providers before. Slow connection, unreliable service and high prices have been a problem for people of the South Downs for some time, but Briant Broadband aims to put an end to that.

Instead of connecting you to the internet via a phone line or fibre optic cable if you choose wireless we can install a receiver in next to no time. And once you’re connected you’ll be able to receive up to 200 Mbps (depending on the wireless plan you choose) meaning that you’ll be able to stream movies, download music, share files and browse the internet faster than you ever have before!

Unique Plans For Adur, Worthing and Beyond

We currently offer two products via our wireless connection for properties which can’t get Full Fibre yet: up to 100 Mbps for £22.00 pre month or up to 200 Mbps for £40.00 per month. If you’ve been underserved by your current broadband internet service provider up until now you’ll be amazed at what your computer, phone and Smart Home devices are able to do when this much data is available.

Because Briant Broadband is a small, local company we’re able to recognise and react to the very specific needs of the people in our area. We know that the main broadband companies didn’t pay enough attention to smaller towns and villages in West Sussex and we aim to solve that. We WILL bring you Full Fibre when it’s feasible, but in the meantime we are making amazing speeds available so you’re not left behind.

And because we’re a local business friendly, expert customer service is very much within our remit. Part of that is ensuring our customers receive satisfaction as quickly as possible. That’s why we introduced our ‘Challenge Us’ promise. If we can’t connect you to the internet within 48 hours of your call to us, we’ll give you a month’s broadband for free.

What’s more, we’re so confident that you’ll love the service you receive from us that we’re giving away a month’s data free with every friend that you recommend. Once your friend or neighbour comes aboard we’ll give both of you a month’s broadband free of charge.

For more information on all Briant Broadband plans, including wireless and Full Fibre visit us at briantbroadband.com email info@briantbroadband.com or call on 01903 221999

Briant Broadband is different from other Internet Providers

internet, broadband, data, computer,It’s easy to think all broadband internet providers are all the same. In fact there are many things which separate us all from one another, not least our ethos and the way we treat you as a customer.

You’ve no doubt had a contract with one of the big high street names such as Virgin, BT, Sky or TalkTalk before, and if you have you’ll know how lumbering big companies can be when it comes to problem solving and customer service. You call and have to navigate labyrinthine options before you get to talk to a human, if you ever do. The call centres are located miles away and so busy you feel you’re just a number to the operator. Then your problem is treated flippantly, and if an engineer is needed you’re booked in, but the exact time the technician will turn up remains a mystery, meaning a day indoors waiting.

Briant Broadband isn’t like that.

Here at Briant Broadband we believe in offering friendly, expert customer service from a team of staff who are local to Worthing. What does that mean? Well, we promise to get you connected to the internet within 48 hours of your agreeing to use our service, or we’ll give you a month’s broadband for free. We also offer an ‘Introduce a Friend’ scheme where you can get a month’s free data each when you introduce another user to our service. Read more

Who Are Briant Broadband?

broadband deals, superfast broadband, ultrafast broadband, contractless, contract free,Briant Broadband was established in 2020 to service a need which we had identified in Adur and Worthing; that of reliable, high speed, affordable wireless and Full Fibre broadband. We supply superfast wireless broadband with speeds up to 100 Mbps via receivers which we install within 48 hours of agreeing to take our service. So long as your home is in ‘line of sight’ with our transmitters in Worthing you will be able to receive first class superfast broadband.

If you want faster speeds, or you’re in a shadowed area where the masts can’t be seen then our Full Fibre superfast and ultrafast broadband packages are just what you’re looking for. With Full Fibre (powered by Cityfibre), that means installing fibre optic cable which goes uninterrupted from your home to the local exchange, so you get reliable, stable data at speeds up to 900 Mbps.

Briant Broadband offer a much larger range of broadband packages than our competitors, and there’s a reason for that. Because Briant Broadband are a truly independent data provider (we don’t just re-sell other another company’s product) we pride ourselves on our flexibility. We want our customers to be able to increase or decrease their data speeds depending on their use and budget. If you find that you’re service is actually too slow you can increase your speed with a call to our Worthing based offices. On the other hand if you feel you’re not using as much data as you expected you can cut down on your costs by choosing a lower speed option. ‘Good old fashioned local customer service’ is our watchword, so we do this for you without hassle, or admin fees. Read more

What Do You Get From Briant Broadband You Don’t Anywhere Else?

broadband supplier, ISP, worthing ISP, worthing broadband, worthing, internet, data, full fibre, fttp, fast fibreYou’ve probably noticed recently that there are many more internet service providers on the market than there used to be, all offering similar prices and similar speeds while trying to compete with the companies we all know well, such as Virgin, Sky and BT. Because they are all so similar, it can be hard to differentiate between what they offer, and why you should choose any one over another.

We’re not here to put anybody down, so we’ll just talk about what Briant Broadband brings to the game.

One of our most important unique selling points to us is the fact that we’re a genuinely local Worthing based business. That means several things to us:

Firstly because we’re local we’re part of the Worthing and Adur community. We’re not just a business who sells a product, we’re a company who provide a service to our neighbours.

Secondly, and more important to our customers, we are able to move quickly. When you call us you’re dealt with by people in our Brighton Road office, or even a company director in Stanford Square. Once we’ve checked availability in your area we promise to get you connected to the internet within 48 hours or we’ll give you a month’s data for free once we get you up an running. Read more

Briant Broadband say “Challenge Us!”

challenge briant broadband to install wireless or full fibre internet within two daysWhile most other broadband providers will send you a modem in the post or via a courier if you’re staying on ADSL, or give you an date when an engineer can come and connect you to the network if you’ve chosen to switch over to Full Fibre broadband. Briant Broadband say “We’ll get you connected in 2 days, or give you a month’s data for free!”

Briant Broadband are your genuinely local to Worthing broadband internet service provider, which means that we’re always nearby and on hand to install equipment and answer any queries you have. No far-flung call centres for us! When you phone your call will be answered in our offices just outside Worthing town centre. And it’s because we’re local we’re able to say “Challenge Us!”

When you call, or we reply to your online enquiry, we’ll establish where you live and what level of service you require. Depending on your precise location and needs it may be a week or two before we can connect you to Full Fibre right into your home, so in the meantime what we will do is provide you with a wireless receiver ensuring that you don’t go without broadband internet until we can get the fibre optic cable from the local exchange to your door. Read more

Why Should You Choose Briant Broadband?

When you’re shopping around for a new broadband internet service provider there are a range of different things you need: speed, reliability, and a good price. The great thing is, Briant Broadband has that and more.

Briant Broadband provides a wide range of different plans, more than just about any other broadband provider on the market. We pride ourselves on our flexibility when it comes to the service we provide to our customers. When you take out a plan with Briant Broadband you’re not tied into a contract like you are with other providers. If you find that the plan you start with turns out to be unsuitable you can change it. If it’s too expensive you can go to a slower package for which we charge less, or, if you’re not getting the speed you need you can move to a faster plan. We’ll adjust your bill accordingly, but we won’t charge you an admin fee for changing. You can also pause your package if you’re going to be away from home for 30 days or more, because we don’t expect you to pay for something you’re not using.

How does that equate to so many plans? Well, because we have several plans stretching from £22 per month to £40 per month it makes it easier for our customers to budget. So if you found that your 100 Mbps plan was too slow the next level up is our 150 Mbps which is only a few pounds more. Without the range of plans to choose from the next stage up would cost at least £10 a month more. Read more