Finding the best broadband deal that suits both your demand for high speed internet and your budget can be quite the juggling act. First you have to find a provider who serves your area, then you have to navigate all the different packages they offer, comparing this price with that, the speed, the duration of the contract, and then there’s the additional extras they don’t tell you about until you put your order in. Line rental? That’s another £25 or more per month. Installation? £40 to £50 should cover it.
And it’s vital that you choose the right deal, and pick carefully since you could be in that contract for between 12 to 24 months. Choose badly and you could be paying through the nose for your data, or paying a lower price for really poor speeds, which amounts to the same thing. You can’t get out of the contract without paying penalties, or if your provider does do a package which is better for you, you may be due admin fees if you decide you need to change.
And your needs can change at any time. Get a Smart HDTV and suddenly your need for fast internet spikes. Your college age kids move out to go to university and suddenly you only need a fraction of the bandwidth you had before. So do you stick with a plan which no longer suits you, or do you pay the admin fees to get a better product? Read more
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As with many services, such as your bank, energy or water supplier, the rigmarole, hassle and mistakes which can occur when switching are often the most common reasons people give for not wanting to switch. That is true for broadband data too, or at least it will be until April 2023 when Ofcom introduce the “One Touch Switch” (OTS) service for broadband consumers. OTS, which is currently modelled on the template available to landline phone users takes all of the bother out of the process of switching from one ISP to another, so it will certainly be welcomed by digital data users looking for a better deal.