networking, fibre, fibreoptic, data, broadband data, broadband internet

Better Broadband Means Better Prices & Better Customer Service

networking, fibre, fibreoptic, data, broadband data, broadband internetHow have you been treated by your broadband provider recently? Are you happy with the bills and customer service you receive? A lot of people aren’t, and with good reason.

Not long ago Sky revealed that it would be increasing the cost of some of their packages, including broadband, pay TV and phone contracts from April to May this year. EE, BT and Virgin are all raising prices in March, using the Consumer Price Index as a justification.

How Does The Consumer Price Index Work?

The Consumer Price Index (CPI) take an imaginary “basket of goods” which statisticians and economists believe everybody wants and uses more or less every day, and compares the cost of each item against one another and the income of the British Public. The outcome of this number-crunching gives us a handy way to judge inflation, how much a pound is worth in spending power today compared with how much it had last year, five years, or even ten years ago, and how much spending power it has against other currencies, such as the dollar or euro.

Things are added to the CPI Basket of Goods as they become essential to our lives, and get left out as our tastes change. As well as things you would find in a literal shopping basket it also contains a raft of other items and costs, including bedroom furniture, rent, and one of the most recent additions: broadband internet. Read more

networking, fibre, fibreoptic, data, broadband data, broadband internet

Get Networking, From Person to Person to Business to Business

networking, fibre, fibreoptic, data, broadband data, broadband internetThis past year has come as a revelation to most of us. We’ve become so used to science and technology being a reliable source of solutions to all of our problems that when something completely new and unpredictable comes along it turns out we’re as defenceless as newborn babes. Most of us have been forced to cope because there was simply no choice. We found that our networks of friends and family were easier to reach than ever before thanks to social media, video conferencing and instant messaging, and we found that many of our jobs could be done from home, even if the distraction of being at home and not “at work” was baffling, frustrating and frankly annoying!

It seems like networking has never been so important, from our connections with friends and family, to our local communities, to work and colleagues, and to sources of news and current affairs, being able to gather and absorb information quickly, in a way that’s easy to achieve has become part of our everyday lives.
Even for people who are naturally technology resistant, the last year has meant that they have embraced that which they would normally ignore. Necessity has driven that for some: if they can’t shop online & they’re considered to be vulnerable it can be difficult to get shopping done, especially if they don’t have young, fit, active people in their Bubble. Read more

Dos And Don’ts When Changing Broadband Providers

Hands holding a wifi enabled tabletWhy do people stick with their poor, expensive ISP & cable TV providers when there are usually better deals to be had? When we looked at why people don’t migrate their broadband to fibre, despite it being faster, more reliable and cheaper it was the perceived inconvenience that held people back. Despite 94% of people having fibre broadband available, fewer than half to British internet consumers have taken up the option, and one of the main barriers to uptake was the thought that it would be a huge inconvenience to change.

Internet service providers do themselves few favours on this score. While there are ads for superfast broadband, with mesh disks which will mean that no matter where you are in the house your wifi will blow your socks off people aren’t making a bee-line to become new customers.

There is more than just the perceived hassle of migrating. When we sign up to a contract it usually comes with a year, 18 month, or two year minimum contract. Breaking the contract will mean having to pay off a fee, get a new landline, cancel a bunch of stuff, sign up to a new bunch of stuff, replace cookies and saved sign-ins, and lose all your old saved shows. All that fuss to save a few pounds a month doesn’t seem worth it, does it? Read more