Switching broadband ISPs used to be difficult, but now, with many more suppliers on the market, it’s time to put those myths to sleep
The problem with myths is that they become received wisdom which, once established, can be hard to debunk, refute or explode. Not only are many of them wrong, in the ISP industry they can cost you, our customers money, and leave you on a broadband package which doesn’t serve your needs.
Switching from one supplier to another isn’t the painful process it used to be, especially if you’re out of the minimum term of your contract, and doing so can save you money, especially if you’ve been on the same plan for a long time.
Fibre Broadband is All The Same
Fibre broadband isn’t all the same. Fibre to the Cabinet or Curb, also known as FTTC, is indeed faster than the old copper phone lines which broadband internet was being supplied until quite recently, but it still relies on a copper wire element to get from the cabinet or ‘curb’ into your home. This final transfer of technology means that you can receive the internet on your old router, but it also means that there is a considerable slowdown in the speeds you can achieve in your home.
On the other hand Fibre to the Property or Premises (FTTP) means that there’s full fibre connection from the local exchange right through to your router and out through the wifi or ethernet cable which was designed to handle superfast data, unlike phone lines. That means much more speed, up to 900 Mbps reliably hard-wired into your house. You can’t use your old modem/router though, as they are not compatible, and can’t approach the speed and signal quality a new fibre router needs to be able to deliver. Read more