Now that we’re using broadband to power all of our media consumption, from TV to social media, podcasts, even downloading books we can read when we’re not doing ‘screen time’ it’s more important than ever that we have high speed, reliable connectivity. It’s also why it’s so infuriating when we don’t get what we need.
And now that many of us live with robot helpers who carry out mundane functions around the house, such as Smart Home Security cameras and sensors, Smart Speakers, and Smart environmental controls the need for reliable data has never been greater. Smart devices may not use much, but to work properly data needs to be constantly available.
As many as half of all broadband customers have experienced at least some disruption to their broadband service over the last year, according to a survey conducted by Which?, the champion of consumer rights magazine.
Their survey took in 4,000 consumers and found that much lower than expected speeds, dropping out, complete internet outages and problems with routers were among the most perennial problems people were likely to have.